Working with Schools

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Schools are microcosms of diverse cultures, languages, and expectations. 

The student population, guardians, educators, and staff may have varied backgrounds, bringing their distinct norms and beliefs. Effective collaboration hinges on understanding and respecting this diversity and accommodating differences in opinion.

Unique Cultures, Languages, and Expectations

Acknowledging linguistic and cultural differences through culturally relevant materials, translated consent forms and educational documents, and diverse open lines of communication between all parties is essential – all work to ensure that each entity can engage meaningfully in the mission to improve oral health in the student population. While the intersection between oral health, overall health, and education may be apparent to some, it is crucial to elaborate on how the clinical work will connect with each stakeholder’s varying motives and morals (school administrators, nurses, teachers, guardians, and more.) Schools prioritize academic performance and personal development and may need help integrating oral and overall health into the environment and school expectations. Integrating oral health into this setting requires aligning with the educational goals while addressing students’ specific oral health needs.

Working Across Sectors at the Intersection of Health and Education:

School Nurses

School nurses play a crucial role in the teledentistry program. School nursing is a specialized practice of professional nursing that advances students’ well-being, academic success, life-long achievement, and health. To that end, school nurses facilitate positive student responses to normal development; promote health and safety, including a healthy environment; intervene with actual and potential health problems; provide case management services; and actively collaborate with others to build student and family capacity for adaptation, self-management, self-advocacy, and learning (NASN, 2010). A school nurse can be an employee of the school or work in a school-based health center managed by a community health center or health care entity. 

One of the most important roles associated with school nurses is providing direct and immediate healthcare to students. The school nurse often assists with all the planning and communication before, during, and after a student receives a school-based teledentistry visit. The school nurse is frequently the first connection within the school system and focuses on facilitating the communication and process between school staff, providers, clinic teams, students, and their families. This internal role also helps alleviate barriers from school administrative distrust, guardian confusion around consent forms, or other school-specific logistics. School nurses also provide clinics with a wealth of knowledge about school culture and community, essential when building a culturally competent school-based oral health program. In the long term, the relationship with the school nurse helps identify the root of service delivery barriers and helps facilitate the trust of the clinics within the community.

In this initiative, the school nurse has an intraoral camera and access to software to connect directly with an oral health provider asynchronously and synchronously. The school nurse preparation includes training and a guidebook that assists in working with a student with an oral health-related need.